What payment methods do you accept?
We accept PayPal (Visa, Mastercard, American Express). We figure PayPal is the easiest way for everyone shopping online as PayPal has over 150 million accounts worldwide. If you don’t have an account it’s very easy to get one. www.paypal.com
Do you ship T-Shirts internationally?
Absolutely! Although we don’t have it in our checkout process this can be done very easily. Please contact one of our customer service reps at info@terezowens.com and we will provide a shipping quote.
I ordered the wrong product/size can I exchange?
Yes, for sure, as long as the item was not worn. Please note the buyer is responsible for shipping both ways.
How much does shipping cost?
We offer flat rate shipping with in North America. Please see shipping rates below.
$7.95 Per Shirt
4 Shirts+ FREE SHIPPING
I need a rush on my t-shirt(s) it’s a last minute birthday gift, can you help me?
Sure why not, send us an e-mail of what you want and where you are located and we will see if we can get it to you on time.
How should I wash my T-Shirt?
The best way to wash your shirt is inside-out, in cold water, without bleach. For maximum longevity, do not tumble dry (or dry clean). Instead, hang to dry. After drying, if you must iron, iron on the reverse side only, and never over the screen printed image.
What Size shirt should I order?
Male
We use the popular heavy cotton Gildan 2000 t-shirt preshrunk 100% cotton. (size chart below).
S/P M/M L/G XL/TG 2X 3X 4X 5X
Width 18” 20” 22” 24” 26” 28” 30” 32”
Length 18” 29” 30” 31” 32” 33” 34” 35”
**Please note these are cotton t-shirts and will shrink up to 5%
Female
We use the popular Bella 1001 baby rib t-shirt- preshrunk 100% (size chart below)
S/P M/M L/G XL/TG 2X
Chest “14.75 “15.75 “16.75 “17.75 “18.75
Length 22” 23” 24” 25” 26”
**Please note these are cotton t-shirts and will shrink up to 5%
Do you hire graphic designers?
Sorry, we do not hire graphic designers, we have a designer that’s works with us when we need work done. Keep in mind most of these designs are from the customer so keep sending in your designs and win the monthly contest.
Who prints your T-Shirts?
Terez Owens has a partnership with www.customswag.ca they do awesome work.
Can my order be on back order?
Yes, it’s possible but we always have stock on hand. We will notify you if your order is backed up.
How come you don’t have a phone number listed?
In order to keep our t-shirt pricing down we opted not to set up a phone line. However if you need to talk to us please send us an e-mail with your phone number and we will get in touch with you.
Still didnt answer your question? info@terezowens.com
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